BitMart is facing intensified controversy after its official X account publicly criticized founders Sheldon Xia and Nancy Li following the exchange's late-July shutdown announcement, trading halts and delays in withdrawals. The post called for an explanation and a repayment plan tied to withdrawal restrictions, alleged user fund losses and unpaid employee wages. The exchange has remained under pressure since suspending operations, and while the founders denied allegations of fund misappropriation and said they were reviewing assets, dissatisfaction among users and employees has continued to grow. The post also shared photos of the two founders' passports.