Zoom Communications Inc. is using its $51 million strategic investment in Anthropic and proprietary technology to build a federated AI strategy, combining third-party models with small language models (compact AI models). Executives said the approach is helping Zoom become an AI-first system of action and supporting its fastest enterprise growth in three years. During the fiscal second-quarter earnings call, founder and CEO Eric Yuan said the architecture improves speech quality, lowers latency and strengthens customer trust across products including Zoom Contact Center and Zoom Virtual Agent. Chief Financial Officer Michelle Chang said the model-selection flexibility supports margin discipline; non-GAAP gross margin was 79.1%. Second-quarter revenue reached $1.28 billion, enterprise revenue increased 7.8% year-over-year to $787.5 million, and monthly active users of Zoom Workplace AI features surged 125%. Zoom raised full-year guidance to $5.085 billion to $5.095 billion despite a post-market decline linked to flat online-revenue expectations. ZM shares were up 16.95% year-to-date, 24.06% over the last year and 18.13% over the last six months, but closed 3.73% lower at $100.92 on Tuesday and fell 5.77% in Wednesday premarket trading.