Salesforce shares surge 12% as CEO dismisses SaaSpocalypse fears

Salesforce shares surged more than 12% after the enterprise software company reported a strong quarter and issued better-than-expected guidance, prompting CEO Marc Benioff to reject fears of a SaaSpocalypse. Speaking to Jim Cramer on CNBC’s Mad Money, Benioff said, "This SaaSpocalypse narrative has been such nonsense" and argued that "Frontier models depend on CRM. They don't replace it." Salesforce, best known for customer relationship management software, also owns Slack and Tableau. Benioff said nine of the 10 leading artificial intelligence companies use Salesforce and Slack, with spending on the platforms up 435% from a year ago. Investors had worried that more capable AI models could reduce demand for traditional software subscriptions or allow companies to build tools internally. Salesforce shares had fallen 22% for the year through Wednesday’s close, though the after-hours gain threatened to erase a significant portion of that decline. The company’s partnership with Anthropic, including the Claudeforce plugin, was presented as evidence that AI can expand Salesforce’s role as a data and workflow foundation rather than replace it.

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