According to Securities Times, Alibaba has integrated Qwen with Taobao so users can compare products, place orders, and access after-sales service through AI-assisted shopping flows.
Alibaba has integrated its Qwen artificial intelligence platform with Taobao, according to Securities Times, moving the plan for conversational shopping into implementation. Users can now compare products and complete purchases within the Qwen app, while Taobao also offers a Qwen AI shopping assistant. The integration covers shopping steps from product selection to ordering and after-sales service, further embedding AI tools into Alibaba’s e-commerce platform.