Cyber urges wallet users to move assets before Aug. 15 shutdown

Cyber is warning users of CyberWallet and Cyber Passkey Wallet to withdraw assets before both interfaces go offline on Aug. 15, saying anyone who misses the deadline may need to recover funds through direct interaction with underlying smart contracts, a technical process the company will not support. The shutdown notice says tokens will remain on-chain after the interfaces close, but the supported access route will be removed. CyberWallet users have been told to move standard supported tokens to the signer wallet tied to their account, while Cyber Passkey Wallet users must transfer all assets to an external wallet and confirm their balances are cleared. CyberWallet's SmartGas deposits are excluded from the normal withdrawal flow; eligible users will receive Surf coupons instead, and the notice does not describe any other recovery route. Cyber had not published an exact shutdown time or time zone, and its homepage was still showing an Aug. 15 withdrawal warning on Aug. 14. Both public wallet URLs were still reachable on Aug. 14, although that did not confirm that login, balance loading or transfers were functioning for every user. The notice leaves users with a narrow instruction: follow the product-specific transfer path before the unspecified cutoff or risk relying on unsupported recovery later.

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