South Korea to expand Mydata, let AI agents seek rate cuts and debt restructuring

South Korea’s Financial Services Commission plans to expand MyData from consolidating and analyzing financial information to allowing artificial intelligence agents to execute selected financial tasks for consumers. The proposed services would cover interest-rate reduction requests, debt restructuring, voice-phishing damage relief, policy-fund and refinancing-loan applications, and searches for unclaimed insurance benefits. The initiative follows results from 18 MyData operators designated as Innovative Financial Service providers in December last year: about 4.07 million people applied through July this year, 162,000 received interest-rate reductions, and total savings reached 100.3 billion won ($72.4 million), or an average of 610,000 won per beneficiary. The FSC also plans to extend MyData access to sole proprietors and small business owners, add virtual-asset, policy-finance and business-related records, permit defined data sharing among financial holding-company affiliates and strategic partners, and replace blanket consent with purpose- and duration-specific authorization. The framework requires amendments to the Credit Information Act and its enforcement decree, although pilot operations could proceed earlier through Innovative Financial Service designations.

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