Shinhan Bank will extend its interest-rate support for another year, reducing rates on eligible household loans above 9.8% to a flat 9.8%. The measure is expected to cover 28,411 loans with outstanding balances totaling about 311.4 billion won ($217 million). Customers who held qualifying loans as of July and have at least three months remaining until maturity are eligible automatically. Support lasts until maturity, but is capped at one year for loans with more than one year remaining. Borrowers whose loans become overdue must pay both the original interest and overdue interest. The measure is part of Shinhan Financial Group's Help-up & Value-up Project, launched in 2025 to support customers' sustainable financial lives through economic independence and asset-value growth. Separately, Shinhan Bank launched the Super SOL Mid-Rate Loan, offering up to 20 million won to low- to middle-credit customers in the bottom 50% of NICE or KCB external credit scores. An alternative credit scoring model expands eligibility to borrowers with limited financial histories, including young people early in their careers and homemakers.