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Info-Tech publishes AI blueprint as routine IT consumes 82.6% of spend

Verifying
  • Info-Tech published a blueprint for using AI to reduce IT KTLO costs and effort.
  • Routine IT operations consume 82.6% of IT spend and 66% of teams' time and effort.
  • Info-Tech's five tactics include AIOps, autonomous patching, data curation, service desks, and code generation.
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