BitMart appointed Alvarez & Marsal (A&M) as its external financial adviser on September 9, 2026, as the crypto exchange reviews its assets, financial condition, stakeholder matters, withdrawal arrangements and future operating direction after suspending trading and limiting access to customer assets. A&M will assess options including an orderly resumption of withdrawals, a phased restart of some services, restructuring and the company’s broader future. BitMart said it will launch a dedicated user-feedback webpage within five business days and provide progress updates and short-term action plans in stages over the following three weeks. It also plans to appoint an independent third party to oversee operations and asset custody. Customers have formed an ad hoc creditor committee to pursue frozen assets, while BitMart has not published independently verified asset and liability figures, a repayment schedule or recovery rates. The appointment does not lift the suspension or commit the exchange to reopening.