Bybit launches AI assistant unifying trading and customer support

  • Bybit announced Bybit AI, a chat-based assistant for trading and customer support.
  • September 9, 2026, marks the scheduled launch and livestream demonstration of Bybit AI.
  • Bybit AI uses an isolated sub-account and requires no API key or manual setup.

Bybit has announced Bybit AI, a conversational assistant embedded in its app that brings trading, account management and customer support into one interface. Users can describe requests in natural language, while the system identifies their intent and performs actions including checking balances, placing trades and submitting support tickets. The initial rollout covers Spot, Futures and Options trading, Bybit Earn, Copy Trading, Trading Bot, Loan, P2P, Bybit Card, Spot X, Rewards Hub access, and notification and subscription management. Customer service agents will continue working alongside the AI system. Bybit says activating the feature creates an isolated sub-account, requires no API key or manual setup, and is part of its broader New Financial Platform strategy. Ben Zhou, Co-founder and CEO of Bybit, is scheduled to formally unveil Bybit AI and demonstrate it during a Bybit livestream on Sept. 9, 2026, at 08:00 UTC.

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