CenterPoint Energy says customer data accessed through external system

  • CenterPoint Energy said an unauthorized party accessed customer personal information through an external-facing system.
  • CenterPoint Energy learned in September of an online post claiming possession of customer information.
  • CenterPoint said services remain operational and insurance will offset related costs, according to its filing.

CenterPoint Energy disclosed in a filing with the SEC (U.S. securities regulator) that an unauthorized third party obtained personal information about some customers through an external-facing system. The Texas-based utility activated its cybersecurity response procedures, hired outside experts and took additional steps to protect its systems. Electric and gas services remain operational, and the company does not currently believe the incident is reasonably likely to materially affect its financial condition or results. CenterPoint said it has incurred and expects to continue incurring response-related expenses, which it believes will be offset by its cybersecurity insurance.

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