Salesforce unveiled AIforce and Koa at its annual Dreamforce conference in San Francisco on September 15, 2026, which drew more than 43,000 attendees and featured competing views on AI development, regulation and enterprise deployment. AIforce is an open interface layer linking Salesforce data, workflows and governance frameworks with external AI systems. Its launch included Claudeforce, built with Anthropic’s Claude and offered in public beta with 37 prebuilt sales skills and a zero data retention policy; Slackforce, which brings Salesforce tools into Slack workflows; and Agentforce Coworker, which operates inside Salesforce’s Lightning interface. Agentforce Coworker recorded 100,000 activations in its first 35 days, while the broader Agentforce suite surpassed $1 billion in annual recurring revenue. Salesforce also introduced Koa, a domain-specific reasoning product for its Agentforce ecosystem built on Nvidia’s Nemotron 3 Super architecture and post-trained on 27 years of synthetic CRM data without using actual customer information; pilot testing is scheduled to begin in October 2026. CEO Marc Benioff called Nvidia the AI player to beat and criticized Microsoft Copilot as "the new Clippy" for lacking reliable data grounding. Salesforce is positioning AIforce and Koa around interoperability, enterprise context, governance, private infrastructure, control over model weights and sensitive data, and lower token inference costs rather than solely on frontier-model performance. Nvidia CEO Jensen Huang argued that new AI laws and regulations were unnecessary, while Anthropic CEO Dario Amodei had called for a deliberate slowdown, greater transparency and stronger safety practices.