Veeva Systems announced Falcon Router, an industry-specific agent designed to identify and route potential safety adverse-event reports, product-quality complaints and medical inquiries to the appropriate teams. The system will orchestrate triage (initial classification and prioritization) and routing for biopharma companies of all sizes without manual reconciliation, initially focusing on email and web intake, including Veeva Ostro. Triaged information will be sent to Veeva Safety, Veeva QMS, Veeva MedInquiry or designated inboxes. Planned for early-adopter availability in January 2027, Falcon Router is part of Veeva's Falcon Agent Suite, its agentic labor solutions for life sciences.