OKX has launched Shield in Europe, a discretionary reimbursement program for qualifying losses caused by third-party account takeovers. Eligibility requires users to complete a six-step security checklist covering measures such as passkeys, multi-factor authentication and withdrawal safeguards. Standard users can be considered for up to €100,000, VIP 1–3 customers for up to €250,000 and VIP 4–6 customers for up to €500,000. OKX says Shield is a voluntary goodwill program rather than insurance, deposit protection, investor compensation or a statutory guarantee, and reimbursement remains discretionary under its terms. The initiative links stronger account security with a potential financial backstop, though its practical value for European users will depend on how claims are assessed in actual cases.