Bitget’s security team has preliminarily traced an attack in which hackers compromised a key backend system supporting its wallet service. The attackers used the system to fabricate transfer information and invoke an authorized signing process to move funds. Bitget CEO Gracy Chen said private keys were not leaked, further reducing the severity of the incident, and that loss containment was complete with no ongoing risk of additional fund outflows. The intrusion method remains under technical investigation, and a full report will be released after the inquiry ends. Multiple technical teams are working in parallel on system repairs, security hardening and preparations to restore withdrawals. Bitget said it will announce a specific restoration window once confirmed, without making an advance commitment it cannot meet.