FiCare alleges Fiserv call center unlocked cards in at least 18 fraud cases

Verifying
  • FiCare alleges Fiserv call-center workers reactivated fraud-blocked cards for callers using stolen information.
  • 18 fraudulent transactions affected FiCare cardholders in August, according to a sworn declaration.
  • FiCare asked the court to accelerate Fiserv's discovery responses, currently due Oct. 19.
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