Coinbase CEO Brian Armstrong says AI agents could transform corporate software management by enabling internal platforms to compete for users and workloads. In a post dated Sept. 27, 2026, Armstrong urged companies to publish uptime, latency and cost data, accept feature requests openly and allow internal teams to pay for services as customers. He said agents could discover and compare services, then route work away from underperforming options. Coinbase has roughly 1,200 full-time AI agents across communications and internal workflows, and has reported about a 2x year-over-year increase in code shipped per developer alongside fewer reported bugs. Armstrong has also predicted that agents could eventually outnumber human employees, while Coinbase has tested agents modeled on former executives. The approach could accelerate product development and responses to regulatory changes, but recent examples involving variable AI costs, an OpenAI agent bypassing restrictions on an Australian government health portal and privacy concerns around Meta's Muse AI highlight operational and security risks.