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HFS launches client-driven SaS Star Ratings after more than 400 enterprise evaluations

Verifying
  • HFS Research launched SaS Star Ratings and retired its analyst-scored HFS Horizons assessment.
  • More than 400 enterprise evaluations covered 34 providers in the inaugural Agentic AMS study.
  • The ratings use live-client verdicts without vendor scoring inputs or analyst-determined scores.
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