Sun Life U.S. adds Health Navigator to disability insurance plans

  • Sun Life U.S. launched Disability with Health Navigator for employees and employers.
  • Employees receive year-round access regardless of whether they have filed a disability claim.
  • Health Navigator is also available standalone and through Sun Life medical stop-loss coverage.

Sun Life U.S. has introduced Disability with Health Navigator, combining disability insurance with personalized healthcare navigation for employees and employers. The service provides year-round access to care advisors who can help members find specialty providers, obtain expert second opinions, access centers of excellence and alternative care sites, organize medical records and paperwork, and manage appointments. Employees can use the service whether or not they have filed a disability claim, including when they are seeking support before a condition results in disability leave. Sun Life says the offering is intended to promote more efficient care, support recovery and productivity, and potentially reduce the duration or need for leave. Health Navigator can also account for an employer's existing benefits and health programs, and is available as a standalone service and through Sun Life's medical stop-loss coverage. It provides navigation and advisory support, not medical care.

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