Companies are moving AI from experimentation into daily operations, but meaningful progress on complex autonomous workflows remains limited: only 9% of organizations have achieved it, according to ServiceNow. Speaking at Fortune’s inaugural AIQ Summit, Stacy Dillow, executive vice president and chief people officer at HPE, said the central challenge is redesigning how work is done rather than adding AI to existing processes. Dillow said C-suite leaders must drive AI adoption and transformation as part of their jobs. Palo Alto Networks chief people officer Danielle Gonzalez described how the cybersecurity company is giving employees access to NotebookLM, Claude and Gemini, while a custom AI agent has cut IT tickets by 83% and expanded across HR, finance and legal workflows. The company is also hiring for curiosity, agency and the ability to learn and unlearn, using observable interviews and hackathons to assess how candidates solve problems with and without AI. Drew Holler, chief human resources officer at $19 billion homebuilder Lennar, said employers must provide tools and training while employees remain responsible for upskilling themselves.