The JPMorgan CEO said on the bank’s earnings call that competitive markets limit how much companies can keep technology-driven efficiency gains as wider profit margins.
Jamie Dimon said on JPMorgan’s earnings call that competition forces companies to pass technology-driven efficiency gains through to consumers instead of simply using them to expand corporate margins. The remark points to a broader market dynamic in which productivity improvements can lower prices or improve customer value when rivalry is strong, rather than permanently boosting profitability.