Farizon opens global spare parts hub to bolster international aftersales support

The new facility in Hangzhou is intended to improve inventory management, shorten delivery lead times and raise vehicle uptime as Farizon expands in overseas commercial vehicle markets.

Summary

Farizon New Energy Commercial Vehicle Group has opened a Global Spare Part Distribution Center in Hangzhou, adding to its international aftersales infrastructure as it seeks to support customers and distribution partners worldwide. The company said the facility will coordinate spare parts resources across its overseas operations to improve inventory management, shorten delivery lead times and make parts supply more reliable. The center is also meant to help Farizon respond more quickly to local market requirements as it broadens its presence in international commercial vehicle markets. Under the "One Geely" global strategy, the site will draw on logistics, warehousing and supply-chain resources across Geely's wider automotive operations, linking passenger vehicle and commercial vehicle capabilities to improve efficiency, operating standards and coordination across the global service network. The move targets a key pressure point for commercial vehicle operators, whose productivity and operating costs are closely tied to vehicle uptime. Cook Xue, CEO of Farizon Auto International, said the launch marks an important step in strengthening international customer support capabilities. Farizon said it will keep developing its global service network to meet the needs of fleet customers, distributors and service partners, with the aim of improving uptime, ownership experience and scalable aftersales support.

Terms & Concepts
  • aftersales: Services and support provided after a vehicle is sold
  • supply chain: Network that moves parts from production to delivery
  • vehicle uptime: Time a vehicle remains operational and available for use