Bisignano denied a Wall Street Journal report that, during his JPMorgan tenure, he accessed internal emails, employee surveillance data and a confidential FERC draft complaint; CNBC also highlighted scrutiny tied to his later Fiserv tenure.
A Wall Street Journal report alleged that Frank Bisignano, while serving as co-chief operating officer at JPMorgan Chase more than a decade ago, used authority over the bank’s security department to access sensitive internal information without an apparent business justification, including emails of rival executives such as Charlie Scharf, employee surveillance data and a confidential draft complaint from the Federal Energy Regulatory Commission. People cited in the report said the alleged monitoring was used to tighten control over employees and undercut internal rivals, and that Jamie Dimon lost trust in Bisignano by late 2012 and supported his search for a job elsewhere. Bisignano denied the allegations in a CNBC interview, saying, "None of it's true," and said Scharf called him after the story ran and that "We had a good laugh about it." CNBC’s report also noted ongoing scrutiny of Bisignano’s later tenure at Fiserv, including a class-action shareholder lawsuit, roughly $77 million of share sales in July 2025 during a blackout period affecting existing executives, and a 78% decline in Fiserv shares from their March 2025 peak through Tuesday morning, according to FactSet.