
Vladimir Tenev said a social-engineering attack on X customer support let a hacker bypass 2FA, post fraudulent memecoin content and trigger volatility before account protections were tightened.
Robinhood CEO Vladimir Tenev said a hacker socially engineered X customer support to gain control of his account, bypassing standard protections including two-factor authentication and login notifications, and then used it to publish fraudulent memecoin-related posts. Tenev said X's security team worked with him to remove the posts, restore access and add further protections to the account. His account showed signs of compromise on July 24, including posts promoting a memecoin on the Robinhood Chain, and the associated token saw sharp short-term price swings as the false messages spread. Robinhood said its own platform was not affected and that customer assets and personal information remained protected. The episode highlights how social-engineering attacks can exploit support processes at major platforms and move thinly traded crypto assets without requiring a direct breach of the underlying financial platform.