Bombardier says it ranked No. 1 in AIN and Professional Pilot product support surveys

The aircraft maker said it took the top spot in AIN's survey for a third straight year and in Professional Pilot Magazine's survey for a second consecutive year.

Summary

Bombardier said it secured the No. 1 ranking in AIN's Product Support Survey for the third consecutive year and in Professional Pilot Magazine's Product Support Survey for the second consecutive year. The company said the results reflect customer recognition of its support operations and continued investment in its service network, which supports more than 5,200 aircraft through 10 service facilities across six countries.

Terms & Concepts
  • Product Support Survey: An industry survey that measures customer satisfaction with aircraft maintenance, parts supply and technical support.
  • service network: The company's facilities and personnel that provide maintenance, parts and operational support to customers across locations.