ThriftIQ is live in 58 stores, and Savers says tagged prices stay fixed, average selling prices will remain at or below current levels, and a broader North American rollout is planned by early 2028.
Savers Value Village is expanding ThriftIQ, an artificial intelligence pricing platform built with Kaizen Analytix, after using it to price more than 25 million men's and women's apparel items across 58 pilot stores. CEO Mark Walsh said the company expects AI-priced items to exceed 50 million by the end of the year, plans a rollout across the United States and Canada by early 2028, and is using the tool to raise employee productivity rather than replace store staff. The company said ThriftIQ is not a dynamic pricing system: once an item is tagged, its price does not change. Savers said average selling prices will stay at or below current levels, preserving a discount of roughly 40% to 70% versus conventional retail. Savers, which operates 375 stores across North America and processes more than 1 billion pounds of reusable goods annually, reported second-quarter net sales of $448.2 million, up 7.4%, comparable-store sales growth of 4.4%, and net income of $21.6 million, up from $18.9 million a year earlier. CFO Michael Maher said EBITDA has grown year-over-year for three straight quarters, and the company said ThriftIQ has been built into its outlook as it targets a return to high-teen adjusted EBITDA margins within three years.