Lyft to Share Rider Tipping and Timeliness Data With Drivers

The ride-hailing company will inform drivers about passengers’ tipping habits and punctuality before trip matching, according to Bloomberg.

Summary

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Terms & Concepts
  • Ride-hailing: A transportation service in which passengers use a mobile app to request a ride from nearby drivers, such as Lyft or Uber.
  • Trip Matching: The process of pairing a ride-hailing passenger with a driver based on location, availability, and other criteria.
  • Tipping Data: Information provided to drivers about whether past passengers have offered gratuities for previous rides.