MEXC Returns $3 Million to Influencer After Account Freeze Dispute

Following MEXC’s apology and fund return, The White Whale offered to advise the exchange without compensation to improve its handling of future disputes.

Summary

After resolving a dispute involving $3 million in frozen funds, crypto trader and influencer The White Whale offered to serve as an unpaid advisor to exchange MEXC. The conflict originated in July over allegations of non-manual trading violations, which MEXC later admitted were mishandled. Chief Strategy Officer Cecilia Hsueh publicly apologized on X and confirmed the return of the funds.

Terms & Concepts
  • Non-manual trading: Automated trading executed via algorithms or bots without direct human input.
  • Account freeze: A restriction placed on an account by an exchange, preventing withdrawals or other actions.
  • CSO (Chief Strategy Officer): A senior executive responsible for strategic planning and initiatives within an organization.