Block expanded its workforce from under 4,000 to over 12,000 during the pandemic; restructuring aims to lift efficiency and achieve $2 million profit per employee.
Jack Dorsey confirmed that Block’s workforce grew from 3,900 in December 2019 to 12,500 by December 2022 due to pandemic-era overexpansion tied to separate Square and Cash App structures. The company restructured into a unified architecture by mid-2024, targeting a gross profit per employee increase from $500,000 to over $2 million—more than quadrupling pre-pandemic levels.